Monitor and support the enterprise wide LAN/WAN infrastructure as tier one support for network engineering staff. Comp Sci & IT. Data Center Technician well-versed in troubleshooting and repairing malfunctioning hardware, network components, and software. Sort by: relevance - date. Troubleshoot and resolve hardware issues for over 1500 servers in different data centers. Analytically advised System Administrators on the best possible way to perform hardware swaps while working on live production servers while following constant changing company procedures. Technical Support Specialist / Data Center Technician Resume Mclean, VA. Data Center Technician Job Description Example, Duties, and Responsibilities What Does a Data Center Technician Do? Explore these related job titles from our database of hundreds of thousands of expert-approved resume samples: Data Center Technician; Data Center Administrator; Communication Technician . Responsible for providing on-site support including the receiving, inspecting, tracking, installation, configuration, documentation, and support and troubleshooting of technology equipment. Seeking a challenging position that provides a highly motivated progressive, friendly environment and allows the pursuit of career advancement to expand my knowledge and skills. Worked with senior operations manager to complete preparation work, inventory of port assignments, voice and data jack positions and connectivity status. If you need more job interview materials, you can view them at the end of this post. Strong working knowledge of HVAC (CRAC Units), wiring concepts & Cable Management of Servers, network components and switching equipment in Data Center Environment; Servers: IBM, Hewlett Packard and Dell. [company name] is a provider of optical products and test and measurement solutions for the communications industry, the JDSU technology portfolio is a key enabler for optical solutions in industries such as broadband communications, brand enhancement and authentication, manufacturing and energy. Installed and terminated CAT5/6 and fiber cable to patch panels, servers, consoles, and network switches, and storage arrays. data center technician. Data Center Technician Resume Help. Search Jobs. Perform daily remote hands assistance including tape swaps, DNS changes, RFCs, and other customer requests. Working knowledge HVAC, power, fire, security building systems operations and safety. Entered and update trouble tickets using the Siebel ticketing system. Rewrote commonly used team email templates for better professionalism, Drafted and revised over thirty key procedural documents resulting in reduced training time for new, Helped implement change control committee to handle policy and procedure changes efficiently, Appointed senior abuse representative for legal issues regarding DMCA, copyright, and network attacks. Upload your resume - Let employers find you. End to end testing of fiber and copper cables. Reviewed blueprints, created punch lists and expanded existing structured cable system infrastructure (copper and fiber). Read, comprehend, and work from complex technical drafting documents (i.e. Work on server deployments, configure servers for network access, and test connectivity. Skills : Microsoft, Fluent In Russian, Windows Server 2008, Microsoft Visio, SCOM, SIM. Follow Logistics protocol; project planning, and general work procedures. Initial point of contact (phone/emails/web mail) for all customer inquiries and adhere to customer specific procedures and Service Level Agreements. Implement, support, and transition infrastructure services for hundreds of workstations and Thousand of servers in multi-site environment. Assisted in large scale server migration from data center to data center. Troubleshoot issues after restart. Performed critical infrastructure system installations and monitoring with Foreseer software application. found in a sophisticated data center environment. Maintained and supported all facility servers and customers using, ticket system, [company name], SQL and Linux. This includes, server builds and configuration, network equipment, storage systems, and cabling within the data center environment. Assisted customer reps with move-in activities. Monitored and recorded HVAC and power grid statistics. Lowered initial ticket response and update time to less than 5 minutes of customer services request. Performed daily walk-through of the data center facility to record data such as kW and load percentage of PDU's, HVAC temperatures, UPS load, and chiller tower readings. Identified various energy cost savings throughout the data centers. Check clients into the Data Center through Bio-metrics, Answer phones, emails and tickets regarding work for the Data Center. Oversee the everyday operation of the two data centers in Copley square and John Hancock, Computer Networking And Security Technology. Strong written and verbal communications skills, proven work ethic and customer focus. Maintained Data Center and IDF rooms including cabling, vendor activity and equipment installations. Worked directly with internet service providers such as Level 3, ATT, Verizon, TW. # Utilized multiple ticketing systems, including Remedy, Aperture Vista, Etc. Skills : Customer Service, Unix, Microsoft Networking, Data Center, Enterprise Level Active Directory. Monitored servers and data center equipment for failures and opened service ticket as needed. Build Racks, setup Servers, Routers & switches with Copper & Fiber cable. Worked from configuration drawings and documentation to assemble IT hardware. Subject Matter Expert (SME) for security camera operability, maintenance, and backups. Data center Technician should have good knowledge about switches, routers, monitors, and various other specialized equipment. Managed the receiving of data center deliveries and shipments. Planning and Installation of Single Mode and Multimode fiber to core switches, SAN switches and servers. Networking skills include configuration and administration of small office network level switches, routers and wireless AP's. Here's how Fiber Optic is used in Data Center Technician jobs: Install all … Provide on-the-job training in computer operations and administrative tasks for all newly assigned employees. Ability to meet deadlines in a timely manner. Let's find out what skills a Data Center Technician actually needs in … Prepared servers and check them a daily basis, as well as replacing, checking, and testing them, to find any inconvenient, like a: bad motherboard, hard drive, cpu, memory, fan, power supply unit, battery, phantom card (roamer), any controller card with problems, cable or any other issue. Operate a variety of large and medium scale, high-speed, multiprocessing, multiprogramming, on-line, real-time, data communication computer systems. 20,147 Data Center Technician jobs available on Indeed.com. Supported the startup of a new data center facility. 3 phase project consisting of "Implementation" "Monitoring" and "Wrap up.". 1. Worked autonomously in providing on-site technical support to customers. Monitored all environmental systems and performed scheduled tests on a CAT 2.5 MW generator and a Carrier chiller plant. Worked closely with employees to ensure all telephony ticket requests were properly addressed, and that any services affected by the upgrade were back to normal functionality. Maintained all Microsoft Data center security/safety protocols in the production environment. Skills : Operating systems, computer hardware, networking, TCP/IP, troubleshooting, Tech Support, cabling. Data Center Technician Trouble shoot servers, switches, and client systems, cable patch panels, install operating systems, installation of Dell blade servers client machines, set up remote desk tops, upgrade systems, fiber channel switches, workstation builds and repairs Provided technical support for … Data Center Technician Assisted in maintaining the regular computer maintenance schedule as well as answering support calls. Configured for [company name] Server/Network Devices/PDU/2in2out CDU. Installation/management of network equipment, cabinets/cages, and cabling. Duties included are pc maintenance, networking, and server maintenance. Skillful Data Center Technician resume. Racked, cabled and labeled HP Proliant, IBM, SUN and DELL servers. Provide telecommunications infrastructure services to telecom carriers, developers and integration providers. Summary : Over fifteen years as a computer professional, including nine years as a Network Technician and three years Help Desk experience and starting my second year in a data center. Performed tasks for vendors with little or no system downtime. Their job description entails offering technical support at data centers by performing system/network installation, configuration, and troubleshooting in order to ensure optimum operations. Resolve over 24 tickets on server maintenance per day. Improved efficiency and productivity by reorganized and labeling Ethernet and fiber cables to allow for easy tracing and identification. Page 1 of 164 jobs. Appointed as the Access Manager for this site secure location, with accountability for facilitating other vendors to perform work at the site, which contained millions of dollar of data equipment. Headline : Experienced IT data center technician with emphasis on backups, monitoring and reporting. Performed hardware and software troubleshooting. Objective : Dedicated to learning, not afraid to take on a challenge, interested in working efficiently in a thought-provoking team environment, managing multiple projects with competing priorities in a collaborative, self-directed setting, and upholding scheduled deadlines. Determined project installation/interconnect requirements, selected standard data and power cabling components, and interconnected subsystems/connected systems to the LAN. Provide technical support to 24X7 multi-data center environments. Provided remote support at IBM backup Data Center in Jersey City, Performed maintenance tasks for groups as needed, ie: replacing and upgrading parts, patching cables, etc, Assisted Networking team in patching and deployment of equipment. Responsibilities were to install various types of hardware such as Dell, HP, Rackable, Supermicro, NetApp, CISCO, and Cyclade devices. Worked collaboratively with DCS DELL team environment. Monitor and respond to all Data Center equipment issues. Scheduled and coordinated break/fix work by Sun, EMC and HP repair vendors. Analyzed the Material Requirement Planning (MRP) report for misinformation. You are looking for your dream job and need a cover letter? Responsible for production systems' online response time. Performed system upgrades and emergency repairs to devices through a Change Management process. Posted by. Helpdesk support for various organizations like VM Ware, EBay, Yahoo & others. r/resumes: Post your résumé for critique, critique someone else's, or look for examples of résumés in your field. Hire Now SUMMARY: To work in dynamic, professional and enterprising environment this will provide me with the potential for advancement and increased IT skills, decision - making responsibilities through consistent learning under the business and IT leaders. 24 hours; 3 days; 7 days; 30 days; Pay. Provide comprehensive status updates and incident tracking/resolution within the ticketing software. If you have the space to include it, you should. Data Center Technician, May 2000 to July 2005. Hire Now Objective. Responsible for the deployment of new infrastructure, such as routers, switches, NAS storage arrays, Firewalls, etc. User account menu. Data center technician resume. Decommissioned, removed, relocated data equipment. Maintained responsibility for effectively installing and disconnecting routers , switches, frame relay equipment, modems and other telecommunication equipment in racks. Data center technicians provide a range of services which revolve around the maintenance of data center equipment and processes. Responsible for network backup, power outage procedures, and help desk work orders. Utilized Ticketing System (Trak-It) to document, organize and resolve trouble tickets. Monitored and maintained daily work ticket requests. Updated and maintained corporate asset management system. 2019 Des 2 - Data Center Technician Resume - √ 25 Data Center Technician Resume , Data Center Job Postings Operations Manager Technician Closed 476 trouble tickets successfully Repaired server and switch hardware (motherboard, hard drives, cabling) Performed critical backups when needed. Rack and stack, commission and decommission hardware. Maintained the Operations asset management database, which included updating and entering data for all pieces of hardware that entered and was removed from the Data Center. Headline : Self-motivated, deadline-driven professional with customer-service experience seeking an opportunity as an IT professional. Assisted with relocation of [company name] Cottle Road Data Center. Ideal Companies: JCPenney Frito Lay / Pepsi Cola Tags for this Online Resume: data processing, computer operator, data center technician, production control. In this post, you can reference the most common interview questions for a a Data center technician interview with practical answer samples. Represented data center team on the IT Change Management Board. Find out what is the best resume for you in our Ultimate Resume Format Guide. Trained new employees on equipment installs, cabling, and decommissions. Implemented procedures to reduce installation time of infrastructure and hardware. Installation of Switches and Servers in APC network cabinets. Worked as a Technician in the Yahoo Data Centers that consisted of server, network and storage devices. Provide personal computer support, problem analysis, and hardware/software installation and configuration. Visit PayScale to research data center technician salaries by city, experience, skill, employer and more. For more information on what it takes to be a Data Center Technician, check out our complete Data Center Technician Job Description. Successful candidates should highlight in their resumes the following assets: technical skills, computer competencies, problem solving orientation, strong communication abilities, and teamwork. Assisting with uncrating equipment from boxes, RMA and shipping of replaced equipment. Professional with a unique aptitude for recognizing and maximizing team competencies. Provide assistance and final-tier escalation to support and operations personnel. Responsible for the training of less technical assembly positions. Looking for a position where I will utilize these skills, and be challenged to not only improve upon them, but learn new skills as well. Summary : Technological aptitude and communication skills to benefit your company. While the technician handles both the physical and virtual components of a data center, it’s a very physical job. Assist in research, design, and planning of server and network implementation projects. Hire Now CAREER SUMMARY: Systems Engineering: includes many diverse software development projects for customers. Seeking the right position to enhance a team or company with my varied skills. Skills : Microsoft office, Conflict Resolution, Mediation, Critical Thinking, Group Facilitation, Windows OS, Analysis, Network Management, Excel, Virtualization. Worked as a network technician for an IT staff that services a Call Center with 500 employees. 1. Presented all proposed changes from the group to the rest of the board for approval. Upgrading PCs and Servers, mostly Sun and IBM Upgrading memory, power-supply in servers. Install Power Distribution Units (PDU) in racks. In addition to technical knowledge, your CV should demonstrate your communication skills, because data center engineers must collaborate with other engineers; organizational and administrative skills; and analysis and critical thinking abilities. Data Center Technician Resume Ashburn, V... Resumes | Register. Coordinate and inspect the work of external contractors to ensure all tasks are completed in a safe and reliable manner. Worked with vendors and partners. Racked, cabled and powered network equipment, servers and blade chassis. Follow established guidelines and procedures for documenting and tracking problems and incidents. Their responsibilities include configuration of new equipment, troubleshooting failures in equipments and monitoring operations for ensuring that levels of employee performance and maintained. Assisted in putting Apple 7 months ahead of their projected plan. Work Experience Communications Service Technician/Data Center Technician Capitol Group Companies Inc/IES Commercial - Phoenix, AZ July 2010 to January 2013 Perform all duties in keeping the data center organized and in perfect running order # Run T1's, fiber optics, cross-connects, pots lines, etc. Coordinated with various IT department stakeholders to ensure business continuity during upgrades. Monitored parts of the facility on a rounds schedule 4 times per shift. Performed datacenter buildup and expansion (racks and cabinets) as per individual customer specifications. currently working towards gaining my CCNA certification. Contracted at Complete Genomics; performed detailed inventory and data entry of the Data Center environment, including servers, storage, switches, routers, firewalls and other devices. Assist with the computer operations within the data center. Utilize instruments such as volt/ohm meter, amp meter, power analyzer, testing software, on a consistent basis to assist with maintenance, troubleshooting, and repairs. Rescue and configure servers with correct network parameters. Followed isolation and resolution steps in order to resolve customer issues. Apply to Data Center Technician, Manufacturing Technician, Senior Facilities Technician and more! They are the first line of defense in safeguarding a company ‘s valuable information. Skills : Microsoft Office, Windows Server 2008, Windows 7, Desktop Support, IT, Active Directory, Solarwinds Orion, Vmware, Data Backup & Recovery. Replaced all cisco 2960 Switches, HP 5412's, APC UPS units and stepdowns from previous cisco 4000's.
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